Location: Fully Remote (Must live in the Midwest)

Job-Type: Full-time

*You must be authorized to work in the US without Visa/Sponsorship*

ABOUT SONARMD:

SonarMD aligns incentives around the doctor-patient relationship to reimagine care for complex chronic diseases, starting in gastroenterology. Using AI technology and human support, we predict clinical deterioration in patients and make it easier for patients and specialists to work together to proactively address problems before they become health emergencies. Our approach is proven to keep people healthier and help health plans reduce costs by 15% per member per year. For more information, visit SonarMD.com.   

JOB SUMMARY:

SonarMD is looking for a new member for our fun, innovative and dedicated team to lead the building of our provider network that supports the delivery of our value-based arrangements.  This person will be a self-starter, will have a track record of successfully selling services or software into the provider market and is energized by building relationships and markets from scratch. This team member will be supported by a nimble and driven marketing team but will be comfortable working to support the building of materials that will help to support their growth goals. This role will report directly to the CEO.  

KEY RESPONSIBILITIES:

In this role, you will be responsible for developing and executing a high-impact sales strategy to recruit healthcare providers into our program. You will be supported by marketing and inside sales to some degree but will ultimately own the full sales cycle—from prospecting and lead generation to closing deals. By positioning SonarMD as a strategic partner to the providers in the care of their patients, you will also clearly articulate the alignment for the provider, payer and patient by participating in a value-based care program.  

To accomplish this, you will be accountable for the following activities: 

• Proactively identify, engage, and close new provider partnerships, focusing on promoting the SonarMD solution and highlighting how we drive value in the provider market. 

• Lead contract negotiations with providers, ensuring agreements align with business objectives and operations 

• Build a strong pipeline and implement activities that accelerate the sales cycle. This includes participation in local meetings and conferences. 

• Partner closely with product, operations, and marketing teams to develop sales collateral and sales enablement tools and ensure seamless provider onboarding. 

REQUIRED QUALIFICATIONS:

• Experience: 7+ years of successful sales, business development, or provider relations experience, specifically selling analytics, technology solutions, or services into healthcare providers (hospitals, health systems, or physician groups). 

• Industry Knowledge: Deep understanding of provider networks, reimbursement models (e.g., fee-for-service, value-based care), and the regulatory landscape. 

• Proven Track Record: Demonstrated success in hunting and closing new business, exceeding sales targets, and building long-term provider partnerships. Experience selling analytics, services, or tech solutions into GI practices is a strong plus. 

• Sales Expertise: Skilled at consultative selling, with the ability to navigate complex sales cycles, influence decision-makers, and drive adoption of innovative solutions. 

• Communication & Negotiation: Exceptional relationship-building, presentation, and negotiation skills, with the ability to develop and deliver messaging to influence executives and providers. 

• Strategic & Adaptive: Ability to develop and execute a data-driven sales strategy while adjusting to an evolving healthcare market. 

• Tech-Savvy: Proficiency in using CRM tools and leveraging data analytics to inform sales strategies. 

• Self-Starter & Entrepreneurial Mindset: Highly motivated, proactive, and able to thrive in a fast-paced, startup environment. 

PERSONAL CHARACTERISTICS:

• Driven and results-oriented, with a strong track record of meeting and exceeding sales targets. 

• Resilient and tenacious, with the ability to handle objections and navigate complex sales cycles. 

• Excellent relationship builder, with strong interpersonal skills to develop trust and credibility with providers and key stakeholders. 

• Persuasive and influential, with a natural ability to articulate value propositions and drive decision-making. 

• Highly self-motivated and proactive, with a hunter mentality and a passion for identifying and closing new business opportunities. 

• Strategic thinker, able to assess market opportunities, develop actionable plans, and adapt to a changing healthcare landscape. 

• Strong communicator, both written and verbal, with the ability to develop and deliver compelling presentations and negotiate effectively. 

• Competitive yet collaborative, thriving in a fast-paced environment while working cross-functionally to support team success 

WHY JOIN SONARMD?

• Be part of a team making a real impact in the healthcare industry by improving the experiences of patients and providers alike.  

• Opportunities for growth and professional development in a fast-evolving field.  

• Collaborative, inclusive, and dynamic work environment.  

• Remote work flexibility and competitive benefits  

COMPENSATION:

Salary: Negotiable dependent upon experience

Benefits: Competitive benefits package, including health, dental, and vision coverage, 401(k) matching, and PTO.

Join SonarMD and be part of a team transforming care for chronic diseases. If you are interested in being considered for this role, contact us here.

*Please include a copy of your resume and a cover letter if applicable. *

Location: Fully Remote (Must live in the Midwest)

Job-Type: Full-time

*You must be authorized to work in the US without Visa/Sponsorship*

ABOUT THE COMPANY:

SonarMD aligns incentives around the doctor-patient relationship to reimagine care for complex chronic diseases, starting in gastroenterology. Using AI technology and human support, we predict clinical deterioration in patients and make it easier for patients and specialists to work together to proactively address problems before they become health emergencies. Our approach is proven to keep people healthier and help health plans reduce costs by 15% per member per year. For more information, visit SonarMD.com.

JOB SUMMARY:

SonarMD is looking for a new member for our fun, innovative and dedicated team to lead the design of our experiences for our patients and provider partners. This person will be a creative leader who can blend design thinking, user research, and cross-functional collaboration to drive measurable improvements in patient outcomes and provider workflows. Reporting directly to the leadership team, the Director of Care Experience will play a critical role in aligning service design initiatives with SonarMD’s strategic goals of predictable shared savings, provider retention, and scalable growth. 

KEY RESPONSIBILITIES:

This person will use their strong interpersonal and project management skills to drive the execution of their vision for an exceptional patient experience by collaborating with members of the customer success, data analytics and product teams. This person will contribute to and have accountability for: 

• Patient Total Cost of Care  

• Program Enrollment 

• Sustained Program Engagement 

• Patient Retention  

• Provider and Patient Satisfaction 

They will use continual feedback loops with their matrix team to ensure that they’re nimbly incorporating new capabilities and needs into their design(s).  

Driving the Patient and Provider Experience: To drive patient outcomes, you will create a construct for an experience with patients that promotes timely enrollment and ongoing engagement that ensures they are receiving the right message and intervention appropriate for their clinical background and profile.  In addition, you will create an experience for providers that ensures that patient needs are being met by reducing noise and highlighting information that will drive the right clinical behaviors.  

To accomplish this, you will be responsible for the following functions: 

• Experience Design: Lead the design and prototyping of experiences tailored to patients. This may include the digital interfaces (e.g., patient app, provider dashboards), communications and service workflows. You will manage a contract copywriter to develop external communications to ensure proper cadence and tone of all external messaging. 

• User Research: Nimbly conduct research, including interviews to identify pain points, needs, and opportunities for improvement. 

• Journey Mapping: Develop patient journey maps to identify key touchpoints, emotions, and interactions that affect the overall experience. Develop and document comprehensive process maps to visually represent workflows, identify gaps, and pinpoint inefficiencies.  

• Implementation: Collaborate with product and operations teams to ensure that designs are implemented as intended and drive the behaviors that support the company’s goals.  

• Performance Monitoring and Improvement: Track patient enrollment campaign participation and ongoing engagement metrics to determine interventions needed to achieve and exceed targets (i.e. custom outreach, revised campaigns, etc). Establish continual feedback loops to refine KPIs designs, and incorporate evolving needs, capabilities, and insights 

• Lifestyle Programs: Design the launch of new lifestyle programs (diet, sleep, mental health) while considering the patient and practice experience. Project management is required for the initial launch and for developing KPIs (engagement, satisfaction) to monitor data and implement changes over time to ensure long-term success. Develop educational repository of clinically validated educational content to be shared with patients throughout their journey. 

• Clinical Input: Collaborate with clinical and data science teams to determine ideal cohorts for more personalized patient journeys. Design and oversee implementation of new journeys.  

• Ongoing Communications: Review and provide feedback on patient communications and the communications calendar each month. Contribute and sign-off on communication tools (e.g., blogs, newsletters) that help to tell the SonarMD story consistent with the user experience 

PREFERRED QUALIFICATIONS:

• Proven experience in customer, user experience (UX) or service design within the healthcare industry. Experience with marketing automation software a plus. 

• Strong understanding of both patient and healthcare provider needs, workflows, and pain points. 

• Experience with design tools such as Figma, Miro, Sketch, Adobe XD, or similar. 

• Excellent communication skills, with the ability to translate complex healthcare concepts into user-friendly and intuitive designs. 

• Collaborative mindset with the ability to work across diverse teams and stakeholders. 

• Bachelor’s degree or equivalent 

• 5+ years of experience 

PERSONAL CHARACTERISTICS:

• Empathy for both patients and healthcare providers, with a focus on improving their experiences and outcomes. 

• Strong problem-solving skills and the ability to think critically about complex systems and navigate ambiguity in a dynamic and matrixed start-up setting. 

• Ability to balance creativity with practical implementation within a healthcare environment. 

• Detail-oriented mindset with a passion for design consistency and clarity. 

WHY JOIN SONARMD?

• Work on meaningful projects that make a real difference in patients’ lives.
• Collaborate with a mission-driven team of experts in healthcare, technology, and product development.
• Enjoy a flexible, supportive, and innovative work environment.
• Opportunities for career growth and professional development.

COMPENSATION:

Salary: Negotiable dependent upon experience

Benefits: Competitive benefits package, including health, dental, and vision coverage, 401(k) matching, and PTO.

Join SonarMD and be part of a team transforming care for chronic diseases. If you are interested in being considered for this role, contact us here.

*Please include a copy of your resume and a cover letter if applicable. *

Location: Fully Remote (Must live on the East Coast or Midwest)

Job-Type: Full-time

*You must be authorized to work in the US without Visa/Sponsorship*

ABOUT THE COMPANY:

SonarMD aligns incentives around the doctor-patient relationship to reimagine care for complex chronic diseases, starting in gastroenterology. Using AI technology and human support, we predict clinical deterioration in patients and make it easier for patients and specialists to work together to proactively address problems before they become health emergencies. Our approach is proven to keep people healthier and help health plans reduce costs by 15% per member per year. For more information, visit SonarMD.com.

JOB SUMMARY:

We are seeking an expert-level Senior Back-End Developer with extensive experience in JavaScript, TypeScript, AWS, MongoDB, and Node.js. The ideal candidate is highly opinionated on backend development best practices, capable of tackling complex architectural challenges, and excels in scenarios with minimal support. This role requires someone who can handle feedback constructively, adapt to high-pressure situations, and deliver results from day one.

This is not a ‘learn on the job’ position—it is a role for a seasoned professional who thrives in complex technical environments and can independently navigate challenges while collaborating effectively with team members. Attendance at occasional in-person meetups in Chicago/Midwest is required.

KEY RESPONSIBILITIES:

• Architect, develop, and maintain robust, scalable server-side applications using Node.js and Express.

• Utilize AWS services to deploy, configure, and manage secure, HIPAA-compliant applications.

• Write and maintain clean, efficient, and secure code in JavaScript and TypeScript.

• Design and implement APIs, including RESTful services and integrations with external systems.

• Lead discussions on backend architecture, including refactoring monolithic APIs into microservices or serverless systems.

• Troubleshoot, debug, and optimize performance for mission-critical applications.

• Design and manage databases, focusing on MongoDB, Postgres, and data ingestion pipelines.

• Implement SOC2-compliant solutions, ensuring robust security and data integrity.

• Collaborate with cross-functional teams to integrate front-end and back-end components.

• Provide technical leadership, conduct code reviews, and mentor junior developers.

REQUIRED SKILLS AND QUALIFICATIONS:

• 10+ years of backend development experience (or 8 years with a degree in Computer Science, Software Engineering, or a related field).

• Proficiency in JavaScript and TypeScript for server-side development.

• Extensive hands-on experience with AWS services such as EC2, S3, Lambda, and RDS.

• Expertise in MongoDB and database design, including data ingestion and warehouse solutions.

• Strong understanding of security and performance best practices, including HIPAA and SOC2 compliance.

• Deep experience in building and consuming RESTful APIs.

• Ability to independently set up and configure AWS services without DevOps support.

• Proven ability to handle high-pressure situations and complex technical challenges.

• Experience in designing and leading the implementation of complex features from top to bottom, including architecture, decision-making, and code execution.

• Strong problem-solving skills, attention to detail, and excellent communication abilities.

PREFERRED QUALIFICATIONS:

• Familiarity with microservices architectures and serverless solutions.
• Experience with CI/CD pipelines and automated deployments.
• Strong knowledge of SQL and NoSQL databases (e.g., Postgres, MongoDB).
• Experience working in both monolithic and microservice architectures.
• Understanding of DevOps practices and the ability to function in a DevOps-light environment.
• Experience in the healthcare or startup industries.
• Ability to confidently articulate opinions on complex backend topics and adapt based on constructive feedback.

TECH STACK:

• Frontend: React, Redux Toolkit, TypeScript, MUI, Bootstrap
• Backend: Node.js, Express, Mongoose, TypeScript
• Database: MongoDB (Atlas), Postgres (AWS RDS)
• AWS Services: EC2, S3, Lambda, Glue, RDS
• CI/CD: CircleCI
• Monitoring: Sentry, CloudWatch

ABOUT YOU:

• You’re a seasoned developer with deep expertise in backend technologies and architecture.
• You can work independently with minimal guidance and deliver results quickly.
• You thrive in challenging environments and can navigate high-stakes scenarios with confidence.
• You excel at receiving and incorporating feedback without resistance.
• You have strong opinions on backend best practices but are open to constructive feedback and collaborative problem-solving.
• You are capable of jumping into a complex codebase and contributing effectively from day one.
• You value collaboration, clear communication, and supporting the overall team’s success

COMPENSATION:

Salary: Negotiable dependent upon experience

Benefits: Competitive benefits package, including health, dental, and vision coverage, 401(k) matching, and PTO.

Join SonarMD and be part of a team transforming care for chronic diseases. If you are interested in being considered for this role, contact us here.

*Please include a copy of your resume and a cover letter if applicable. *