On the latest episode of The Scope with Dr. K, Dr. Lawrence Kosinski interviews Dr. Amy McKenzie, Associate Chief Medical Officer and Vice President of Clinical Partnerships at Blue Cross Blue Shield of Michigan. 

In her role, Dr. McKenzie and her team provide clinical leadership for value-based provider programs and risk contracting. She helps enable and support the provider network through education, communication, and practice transformation partnerships. She also leads the team responsible for enterprise-wide behavioral health strategy. 

The podcast, which airs on HealthcareNOW Radio, features Dr. McKenzie’s focus on working closely in tandem with BCBSM’s providers and physicians to drive change. 

“The goal for patients is to have the most linear path through their care journey. That requires listening to our providers and understanding what they’re seeing. We feel very strongly here at Blue Cross that the only way we’re going to solve these issues is in partnership with our providers.”

“We are now starting to reward our specialists based upon the quality of things we can’t measure through claims.”